Returns & Exchanges
At XTRATUF, we stand by the quality of our gear and offer a 30-day return window for all items in original, unworn condition. Whether you need a different size or a different style, we are committed to ensuring you have the right equipment for your journey.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Print Your Label
Select your reason for return and download the prepaid shipping label provided by our system to ensure tracked and secure transit.
Package Your Gear
Place the unworn items in their original packaging and securely attach the return shipping label to the outside of the box.
Drop Off and Refund
Take your package to the nearest authorized shipping location; once received and inspected at our warehouse, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing