Frequently Asked Questions
Everything you need to know about our performance footwear.
How do I know what size to order?
Most of our boots are designed with a generous fit to accommodate thick socks. We recommend ordering your true size, but if you are between sizes, we suggest sizing down for a more secure fit.
What is your return policy?
We offer a 30-day return window for all unworn merchandise in its original packaging. Please ensure the tags are still attached and the boots have not been worn outdoors.
Are XTRATUF boots completely waterproof?
Yes, our classic legacy and deck boots are constructed with triple-dipped neoprene and specialized rubber to ensure 100% waterproof protection in the harshest marine environments.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental U.S. Expedited shipping options are available at checkout for those who need their gear sooner.
How should I clean and maintain my boots?
To extend the life of your boots, rinse them with fresh water after every use, especially after exposure to salt water. Avoid storing them in direct sunlight or near high heat sources.
Do you offer a warranty on your products?
We stand behind the quality of our footwear. All XTRATUF products come with a one-year limited warranty against manufacturing defects in materials and workmanship.